Shipping
We work hard to deliver your products as fast as we can and to provide affordable and simple shipment options.
All orders are processed within 1 to 4 business days (excluding weekends and holidays) after receiving your payment confirmation. During very busy periods it can take up to 6 working days for your order to be processed.
Domestic Shipping Rates and Estimates
Deliveries within Australia follow these flat rates:
Order’s Amount |
Estimate delivery time |
Price |
Orders below $99.00 |
4 – 8 business days |
$10.00 |
Orders above $99.00 |
4 – 8 business days |
Free |
International Shipping Rates and Estimates
Order’s Amount |
Estimate delivery time |
Price |
Orders below < $149.00 |
8 – 30 business days |
$20.00 |
Orders above > $149.00 |
8 – 30 business days |
Free |
Please note: Each country has their own import taxes and laws, which may incur in additional fees. Please, check your country purchase limits before placing your order. Jacaranda Crystals will not cover any fees related to taxes and duty laws.
TRACK YOUR ORDER
We will keep in touch via email, updating you on your order status. Once your order is shipped, you will receive a confirmation email which will include a Tracking Number.
NEED HELP?
If you have not received your parcel within the estimated time of delivery, or if you need any assistance, please contact us at contact@jacarandacrystals.com.au